Please read these terms and conditions carefully by accessing or using this Platform, you agree to be bound by the terms described herein and all terms incorporated by reference. If you do not agree to any or all of these terms, please do not use this Platform and the Services available thereon.

By signing up on the Platform, you agree to accept these Terms and Conditions as binding agreement that governs your usage of the Platform and the Services available thereon.

1. Scope of Terms and Conditions

The following terms and conditions (“Terms and Conditions”) apply to MedinyX Insurtech (the “Platform”), designed, operated and run by MedinyX Software Solutions Private Limited including its group entities/affiliates (“MedinyX” or “Us” or “We” or “Our” or “Company”), and such Terms and Conditions together with Privacy Policy and Refunds Policy in corporated herein by reference, constitute the complete agreement (“Agreement”) between the User/Travel Partner and MedinyX in connection with your visit to the Platform and your use of the Services available on the Platform.

2. About Us

MedinyX Insurtech Platform is owned, designed, operated, managed and run by MedinyX Software Solutions Private Limited, India. It is a Business- to- Business (B2B) platform which aims in facilitating companies achieve their business goals in all insurance industry segments with exceptional operational efficiency.

3. Accessibility and availability of the Platform

The Platform and the Services shall be available only with prior registration and sign-up on MedinyX Insurtech Platform for any commercial purposes.You shall be granted a limited, non-exclusive, non-transferable right to use this Platform and the Services and the Platform is intended for specific business purpose only.

You shall be responsible for maintaining the confidentiality of your account and password, and for restricting access to the same. You agree to accept responsibility for all activities that occur under your account or password.

4. Payment, Fees and Taxes

  1. You shall be responsible for payment of all fees/costs/charges/taxes (if applicable) associated with the usage of services from the Platform and you agree to bear any and all applicable taxes.
  2. Any invoices, bills, receipts, records or any kind of documents related to transactions shall be provided or kept with us by way of electronic documents format. We shall not liable to provide the User/Travel Partner any documents other than as aforesaid.
  3. We use a third-party payment gateway for processing payments due to us. The processing of payments will be subject to the terms, conditions and privacy policies of the payment gateway, in addition to these Terms and Conditions. We have no control and are not liable for the security or performance of the payment gateway.
  4. Other payment terms shall be governed by Travel Partner Agreement signed separately between you and us.

5. Warranties and Disclosures

You represent and warrant that:

  1. Your use of the Platform and/or Services will not violate any applicable law or regulation;
  2. All information that is submitted to us in connection with the Platform and/or Services is true, accurate and lawful;
  3. Use of the Platform and information you supply does not breach any applicable Agreement and will not cause injury to any person or entity or is defamatory. If at any time, the information provided by you is found to be false or inaccurate, we will have the right to reject registration, cancel all orders, and restrict you from using the Services and other affiliated services in the future without any prior intimation whatsoever. You agree to indemnify us and our affiliates for all claims brought by a third party against it or its affiliates arising out of or in connection with a breach of any of these warranties.
  4. You will use the Platform for lawful purposes only and will not undertake any activity that is harmful to the Platform or its content or otherwise not envisaged through the Platform. You have a limited license to access and use the Platform, solely for the purpose of availing the Services, subject to these Terms and Conditions.
  5. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

6. Prohibited and Restricted Use

You agree that you will not:

  1. Upload or transmit any communications or content of any type that may infringe or violate any rights of any party;
  2. Copy, reproduce, download, re-publish, sell, distribute or resell any Services or any information, text, images, graphics, video clips, sound, directories, files, databases or listings, etc. available on or through the Platform and (b) you will not copy, reproduce, download, compile or otherwise use any content on the Platform for the purposes of operating a business that competes with us, or otherwise commercially or competitively exploiting the content on the Platform.
  3. Use the Platform for any purpose in violation of local, state, national or international laws;
  4. Use the Platform as a means to distribute advertising or other unsolicited material/information to any third party;
  5. Use the Platform to post or transmit material/information that is unlawful, obscene, defamatory, threatening, harassing, abusive, slanderous, threatening, tortious, hateful or embarrassing to any other person or entity;
  6. You, the User/Travel Partner, warrant that you will not attempt to discover or access the source code of the Platform, in whole or in part, unless it has been expressly published by us and released into the public domain.
  7. Attempt to disable, disrupt, hack or otherwise interfere with the proper functioning of this the Platform.
  8. Circumvent, disable, or otherwise manipulate any of Platform’s security features or any features preventing or restricting the use or copying of the content that is available via Platform,
  9. Create multiple User Accounts on Platform.
  10. Provide false or misleading information in the User Account details or KYC,
  11. Use Platform if we have temporarily suspended your right of use, or forbidden you to continue using it,
  12. Send junk mail, spam or repeated messages,
  13. Enter information or comments about any third-party without the consent of the third-party concerned.
  14. Infringe any patent, trademark, copyright or other proprietary rights;
  15. Impersonate or defames another person; or
  16. Make false or malicious statements against the Services, Platform or us.

7. Non-Compliance of Section-6

The non-compliance with the provisions listed in Section-6 represents a material breach of these Terms and Conditions, and may result in us, at our sole discretion, initiating the following measures – either individually or in combination:

  1. The immediate, temporary suspension or permanent withdrawal of the right to access the Platform,
  2. A warning notification being sent to you,
  3. Initiation of legal proceedings against you, including a claim for reimbursement of any costs and expenses incurred due to the breach of agreement (including reasonable administrative costs and legal fees), and
  4. Disclosure of information to the law enforcement authorities, if and to the extent permitted by law and deemed by us to be necessary.
  5. The reaction to a breach of agreement committed by you is not limited to the actions described in this Section, i.e. we are entitled to take any further action in accordance with these Terms and Conditions and/or statutory law.

8. Disclaimers

We are the technology provider and facilitator of the services and are not liable for the acts, errors, omissions, representations, warranties, breaches, or negligence oWe shall not be responsible for and disclaims all liability for any loss, claims, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party, as a result of or which may be attributable, directly or indirectly, to your access and use of the Platform, any information contained on the Platform, your personal information or material and information transmitted over our Platform. In particular, neither We nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury, claim or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.

9. Confidentiality, Data Security and Privacy

We respect your right to privacy and confidentiality in respect of any personal information provided to us for the purposes of availing our Services. To see how we collect and use your personal information, please see our Privacy Policy.

10. Indemnification and Limitation of Liability

We and our affiliates have no liability including refund in the event of any delay, cancellation, strike, force majeure or other causes beyond their direct control, and have no responsibility for any expense, omissions, delays or acts of any government or authority. In no event shall we and/or our affiliates be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of, or in any way connected with, your access to, display of or use of this Platform or with the delay or inability to access, display or use this Platform(including, but not limited to, your reliance of information appearing on Platform; any computer viruses, information, software, linked sites, products, and services obtained through this Platform; or otherwise arising out of the access to, display of or use of this Platform) whether based on a theory of negligence, contract, tort, strict liability, or otherwise.

User/Travel Partner shall indemnify and hold us (and our officers, directors, agents, subsidiaries, joint ventures, and employees) harmless from any and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature, including reasonable attorneys' fees, or arising out of or related to its breach of this Agreement, your violation of any law or the rights of a third party, or the use of the Platform and the Services.

11. Intellectual property rights

MedinyX is the sole and exclusive owner of the Platform, including any and all copyright, patent, trademark, trade secret and other ownership and intellectual property rights, in and to the Platform and any related materials and documentation. No title or ownership of the Platform or any portion thereof is transferred to you hereunder. MedinyX reserves all rights not expressly granted hereunder. You agree not to change or delete any copyright or proprietary notice related to materials/information downloaded from the Platform.

12. General Terms

  1. Force Majeure

    It is accepted and acknowledged that MedinyX shall not be liable for any loss or damage caused to the User/Travel Partner as a result of delay or default or deficiency or failure in the Services as a result of any natural disasters, fire, riots, pandemics, civil disturbances, actions or decrees of governmental bodies, communication line failures (which are not caused due to the fault of MedinyX or the Third Party Service Providers), or any other delay or default or deficiency or failure which arises from causes beyond our reasonable control (“Force Majeure Event”). In the event of any Force Majeure Event arising, MedinyX, depending on whose performance has been impacted under the Terms and Conditions, shall immediately give notice to the Other Party(s) of the facts which constitute the Force Majeure Event.

  2. Termination

    The usage of the Platform shall be governed by the Travel Partner Agreement signed separately between you and us. However, if you violate these Terms and Conditions, your ability to use the Platform will be terminated. MedinyX may, in its sole discretion, terminate your access to the Platform, or any portion thereof, for any reason whatsoever without prior notice. Further, MedinyX shall not be liable to you or any third party for any such termination or discontinuance. You may terminate these Terms and Conditions by ceasing to access and use the Platform. Upon any termination of these Terms and Conditions you must immediately cease use of the Platform. To the extent permitted by applicable law, the disclaimers, limitations on liability, termination and your warranties and indemnities shall survive any termination of these Terms and Conditions.

  3. Governing Law and Dispute Resolution

    These Terms and Conditions shall be governed by the laws of India. Any dispute, legal action or proceeding related to access to, or use of, the Platform or these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts at New Delhi, India.

  4. Survival

    Even after termination, certain obligations mentioned under Disclaimers, Liability, Indemnity, Intellectual Property, Dispute Resolution will continue and survive termination

  5. Severability

    If any provision of this document is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of this Agreement shall continue to be in full force and effect.

  6. Relationship

    The relationship of the parties shall be that of independent contractor and not of employment, partnership, or joint venture, unless expressly provided otherwise in the Platform. Neither party shall have, nor represent that it has, any right or authority to bind the other to assume or create any obligation or responsibility expressed or implied on behalf of the other or in the other’s name unless provided in the Platform.

  7. Changes to these Terms and Conditions

    We have the right to amend, adapt or supplement the present Terms and Conditions from time to time. The current version of the Terms and Conditions can be found on our Platform from time to time.

    Any changes to these Terms and Conditions may be the result of new features being added to the Platform, or of changes in the legislation or applicable Regulations.

    If you do not agree to any or all of the changes made by us to these Terms and Conditions, you may cease using the Platform and its services with immediate effect.

  8. Waiver

    No provision of these Terms and Conditions shall be deemed to be waived and no breach excused, unless such waiver or consent shall be in writing and signed by MedinyX. Any consent by MedinyX to, or a waiver by MedinyX of any breach by other Parties, whether expressed or implied, shall not constitute consent to, waiver of, or excuse for any other different or subsequent breach.

  9. Assignment

    These Terms and Conditions are personal to you, and are not assignable, transferable, or sub-licensable by you except with MedinyX’s prior written consent. MedinyX may assign, transfer, or delegate any of its rights and obligations hereunder without your consent.

13. Contact Information

If you have any questions concerning MedinyX, the Platform, this Agreement, the Services, or anything related to any of the foregoing, we can be reached at the following email address: info@medinyx.comor via the contact information available on the following: https://insurtech.medinyx.com/.

14. Grievance Redressal, Complaints and Feedback

We strive to provide the best service to all our Users/Travel Partners. Should you however, come across any areas to provide us feedback, we would like to hear about it from you.

If you have any concern about the Terms and Conditions or grievances about the Platform or the Services, please contact us and we will try to resolve the issue for you. Please write to us at: info@medinyx.com.